HomeFAQsHow do orders work on Pickup?

How do orders work on Pickup?

Gin V
Written by Gin V
Updated over 10 months ago
  • Customers can order either on your website ๐Ÿ’ป, our website or by using the Pickup app (coming soon)๐Ÿ“ฑ, available on iOS and Android. They simply add their location to find a nearby restaurant.
  • Customers choose ๐Ÿค” what they want from your menu and place their order.
  • You accept โœ… the order, prepare the food ๐Ÿ”, and then carefully package it.
  • Once you set the order status to Ready, if itโ€™s a delivery order, the app will automatically hail a delivery rider ๐Ÿ›ต and if itโ€™s a pickup order, the app will notify the customer that their order is ready for pickup ๐Ÿ› at the store.
  • For a delivery order, once it’s picked up by the delivery rider, it will be delivered to the customer. The customer can track the progress of their order through the Pickup website or app and enjoy their meal with an amazing customer experience ๐Ÿฅฐ.